![]() ![]() Check that the Plugin appears under 'Apps and Features', and that there are no older versions present.If this option is blocked, you need to contact your IT administrator. Double check that our domain is added to Trusted Site in Internet Explorer with no prefix.Do you have the access rights required to install the Plugin? Please check with your IT administrator.Close your browser down completely, and restart it.Plugin not located You have updated the Plugin, but you are being told that the Plugin cannot be located.Your server Administrator has to install the Plugin for all users on the server. How can I update the Plugin if I work on a Citrix or Terminal solution?Ĭontact your server Administrator.
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